Need to get a hold of the North Star Rescue team? Please use the following e-mails to contact a volunteer at our rescue.

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General Adoption Inquiries.
Animal adoption inquiries, requests, and adoption event information

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Placement Assistance Services
Owner surrender and placement assistance requests.
(Shelters, please use this e-mail address for rescue requests. Owner surrenders, please review our Placement & Surrenders section and fill out a placement/surrender request.)

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Jenn Paz, President and Director of Rescue Operations
General Inquiries, Shelter Relations, Public Relations, Press Info.

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Lauren Paul, Founder & Director of Technology
Website and Social Media, General Inquiries, Care and Behavioral Advice.

Mailing Address

Donations can be sent via postal mail to:
North Star Rescue
c/o Dandelion Dreams
1610 Francisco Blvd.
Pacifica, CA 94010

Did you send an e-mail and not receive a response?

If you have e-mailed North Star Rescue and have not received a response within 72 hours, please be sure that you have checked both your Spam Inbox or Junk E-mail Filters. We respond to most e-mails within 24 hours of receipt. Many e-mail providers do not immediately recognize e-mail coming from our web hosting provider's servers and will classify even solicited e-mails as spam. If you do not know how to adjust your spam settings or know where to find your junk/spam e-mail boxes, please check with your e-mail provider.

Why are there no phone numbers listed?

North Star Rescue is an all-volunteer organization, which means we do not have a central location or phone system, and we have a policy against giving out the personal phone numbers of our volunteers to respect their right to privacy. All of our volunteers have regular jobs and are not always available during the day, the best way to communicate with us is by e-mail where you will receive the fastest response.

If you need to speak to someone in person, please visit one of our adoption events which will be staffed by volunteers who can answer your questions.